Our Process

If you are comfortable measuring, you can give us rough sizes and we will work up a ballpark estimate for you. Or, we can come out and take the initial measurements for you.

We will provide same day pricing either in the home, or by email, depending on how much time you have available.

Take your time in coming to a decision. We are not going to pressure you to decide at any time. All of our quotes are good for 30 days.

Once you have come to a decision, contact us and we will set up a time to go over all the details one more time before you commit to this project.

We will come out with one of our installers to verify all measurements before ordering anything.

Once the windows arrive, we will call you to schedule the install at a time convenient for you.

During installation we will continuously clean as we go to make sure we leave your home as clean as we found it.

After installation is complete we will do a final walkthrough with you to make sure you understand how to operate all windows and doors, and to ensure you are happy with all workmanship.

Warranty

Our 2-year labor warranty covers any issues that might occur during that time. After 2 years, we will provide service for the product warranty by fixing any issues at no cost to you, as long as it is covered in the product warranty.

• All the products we carry have a 20-year glass warranty.
• Our aluminum clad products have a 20-year finish warranty.
• Our all wood products also have a 20-year frame warranty.
• We will provide a copy of the current product warranty of your choice at any time.
• We service all of our brands and can fulfill any necessary warranty work.
• Our 2-year labor warranty covers all workmanship on the install to ensure a trouble free project.
• We want to make sure you are happy with your windows and doors for years to come!

Installation

We provide installation services on most replacement projects. Our installers are trained on the latest methods to ensure you get the best possible installation. We only use high quality products in our installation to ensure we keep the water on the outside, where it belongs.

There are 3 basic ways to replace windows and we offer all 3 as options. During the initial measure, we will provide a full explanation of how the install type will affect your windows and recommend a solution that we think fits best for your chosen product.